Question 1

How much time does RippleXP save on each client timeline?

Accepted Answer

On average, 2-3 hours per client. Paralegals typically spend 1-2 hours manually extracting entry/exit dates from passports, then 1-2 hours cross-referencing visa grants, absences, and evidence. RippleXP completes this in 5 minutes. At £79-119 per report in bulk, that's £40-60/hour saved—significant margin for your firm.

Question 2

Does RippleXP work for both 5-year and 10-year ILR routes?

Accepted Answer

Yes, both routes are supported. The system calculates standard 5-year qualifying periods, 10-year Long Residence routes, and mixed pathways. It automatically checks 180-day absence limits across all rolling 12-month windows and flags any breaches for either route.

Question 3

What contradictions and gaps does the system detect?

Accepted Answer

RippleXP flags: impossible entry/exit sequences, visa validity gaps, evidence date mismatches, consecutive absences exceeding 180 days in rolling 12-month periods, missing compliance documentation, and timeline inconsistencies between submitted evidence. All are clearly highlighted with actionable next steps.

Question 4

Can we use white-label reports for our clients?

Accepted Answer

Absolutely. All bulk pack reports include your firm's branding, logo, and header. Clients receive a professional PDF that looks like your work—strengthening client confidence and allowing you to resell the service at your own margin.

Question 5

What's included in the client dashboard for bulk packs?

Accepted Answer

The dashboard lets you manage client submissions, track report status in real-time, download all reports with your branding, and access analytics on turnaround times. You can also invite team members and set permissions by role.

Question 6

Do reports expire or can we store them indefinitely?

Accepted Answer

Reports never expire. Once purchased in bulk, they're yours forever. You can re-run analysis for updated clients without repurchasing. Stored reports remain accessible indefinitely through your dashboard.

Question 7

Is this tool a substitute for OISC/solicitor advice?

Accepted Answer

No. RippleXP provides data-driven timeline analysis only. It identifies gaps, flags contradictions, and highlights potential red flags—but you must provide immigration advice. Always consult a regulated OISC adviser or solicitor before submitting applications.

Question 8

How accurate is the 180-day absence detection?

Accepted Answer

100% accurate across all rolling 12-month windows. The system checks every possible 12-month period within the qualifying residence and flags any window where cumulative absences exceed 180 days. This catches edge cases human reviewers often miss.

Question 9

What happens if we need a bulk pack but aren't sure how many reports?

Accepted Answer

You can purchase multiple smaller packs (e.g. two 10-packs instead of a 20-pack). Reports never expire, so you can stock up when you have budget. No wastage—use them whenever you need them.

Question 10

Does RippleXP integrate with our case management software?

Accepted Answer

Not currently, but we provide downloadable reports and a dashboard for tracking. Email integration and API access are on the roadmap. Contact hello@ripplexp.com with integration requests.

Question 11

What data security measures are in place?

Accepted Answer

All client data is encrypted in transit (TLS 1.3) and at rest (AES-256). We comply with GDPR, UK Data Protection Act 2018, and hold no data longer than necessary. Your firm's data is segregated and access-controlled.

Question 12

Can we train our team on using the tool?

Accepted Answer

Yes. All bulk pack customers receive onboarding support and a team training session. We also provide documentation and best-practice guides for paralegals.

Frequently Asked Questions